The priority for SPAZZOLPLASTICA is the Quality of our products and services offered to our customers, which we would like to obtain through the stability and certification of our processes.
For this reason we are working and investing on:
- The development of relationships with qualified suppliers, in order to obtain a stability in processes and, consequently, on the products and services offered;
- Technologically advanced machineries and devices, to improve our performances and to satisfy the continuous demands and expectations of the customers;
- Involving all the personnel on the improvement of the processes, also through a continuous and focused training
- Measuring and sharing the results of our performances, through a clear and efficient communication.
From the operative point of view:
A) we select our raw material, which we use for the products, by means of some "technical specification" shared with our suppliers and by testing all supplies through the preventive analysis on the samples of such supplies (in case of plastic raw material);
B) We check the stability of our processes either through qualitative checks of the products in the production line - arriving, from the majority of our products to the check of 100% of the manufactured products - or through periodical checks "outside production line" effected by operative personnel and by the quality system personnel
C) All these data are of course filed and managed through the Quality module of our management software system, and then are communicated and shared through the reports developed with a specific software of business intelligence;
D) The total traceability of the products have been implemented through the tracing of the delivered pallets. For every single delivery through the label and the specific bar-code, we are able not only to go back to the data of production of this pallet (date and shift of production, operator and shift supervisor, machinery used), but also to the raw material used (detecting both the supplier and also the transport document and the tech. specifications of the raw material used). Such traceability, enables us to be able to trace all documentation and relative data of the Quality Check system, which we make available to our customers by means of a "acceptance declaration", issued after every delivery
E) Immediate and real-time management of the finished products stock levels, also via web, in order to be able to answer the requests and needs of our customers in a timely and efficient manner.